Welcome to EcomSing.com 

Order & Delivery

Order and Delivery Information

All local orders above $90 will enjoy Complimentary Local Standard Courier which will be based on each delivery.
Orders will be shipped within 1-2 working days upon notification of payment received and verification of payment.

All local deliveries are via doorstep courier, by Singapore Post or other Couriers.
All international deliveries are via Singapore Post, DHL Global Mail or DHL Express. 

1) Local Courier Shipping:
Standard Shipping is a fixed fee of $7.00 per order  
All Standard Shipping comes with tracking and sms notification from the courier on the day of delivery. 
You will receive your order within 3-4 working days.
*Does not apply if there is a BO item in the order

2) Local Singapore Post Small Packets Shipping:
Local Singapore Post Small Packets Shipping rates apply. 

You will receive your order within 3 to 5 working days*
*Does not apply if there is a BO item in the order

3) Standard International Shipping:
Choose either Singapore Post Airmail Small Packets and DHL Global Mail service. Maximum weight of 2Kg per package applies. Shipping Rates as per table    

Standard international shipping takes about 7-10 working days, excluding customs checking or other unforeseen circumstances. 

*Does not apply if there is a BO item in the order

4) Express International Shipping:
DHL Express Rates apply. International shipping takes about 2-3 working days*, excluding customs checking or other unforeseen circumstances. 
*Does not apply if there is a BO item in the order

Kindly note that for international orders, there might be taxes or duty fees. These will be payable by the customer. 

Kindly ensure that the right colours/sizes of the correct products have been selected before proceeding to check out. 

For any amendments to the orders prior to shipment, you may send a request to our customer service via email at info@ecomsing.com

Backorder/Pre-order Item(s) for Local Orders:
If your order consists of a backorder/pre-order item, your order will only be shipped after the BO/Pre-order stocks have arrived if standard courier is chosen. You may opt to receive split shipping of your orders should there be backorders in your order.

Complimentary Local Singapore Standard Courier will apply if each of your split shipments totals are more than $90. 

Self-Collection:
For Customers who have opted for self-collection, please note the that you have 30 Days to collect once your orders are ready

Orders not collected within 1 months will be considered as cancelled, and store credits will be issued to your account (3 months validity). 
*Due to the COVID-19 situation, we will no longer be offering self-collection for new orders. 
For existing orders which have opted for self-collection, kindly come by to collect after the circuit breaker ends


In the event your parcel has not reached you within 7 working days (local SG orders) or 15 working days (international orders) after your parcel has been dispatched to the courier, kindly email in to info@ecomsing.com for assistance

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